FAQs

Get any questions? Figure out whether we have provided an answer.

Why 4K Video Downloader installation fails?

The main reason for the occurrence of the installation failure happens because of an incomplete installation package download. This may happen when you connect to poor network or unexpected quit during downloading the installation package of 4K Video Downloader. Thus, the solution to deal with 4K Video Downloader installation failure is to re-download the software installation package and proceed the installing process again.

Why errors occur when I download video/audio?

There are 4 possible reasons that stops you from analyzing or downloading the online videos: “Analysis failed”, “No Network Connection”, “No Results Found”, or “Video Is Restricted to Download”.

Such errors would occur mainly because:

  • The network condition of your device is not stable enough to analyze and convert the video
  • The video is not supported by 4K Video Downloader to download
  • Not setup Proxy

 

So the first thing you need to check should be your network condition. If your devices have connected to reliable network but fails to process the video downloading, setup proxy and try again. Otherwise, also check if the video site is supported by 4K Video Downloader.

Why 2K/4K/8K resolutions are not available to select?

The output quality options provided by 4K Video Downloader based on the original streaming options the video provides. So when you find the 2K, 4K, and 8K resolutions are not provided to download the video, it means that the original online video doesn’t provide the corresponding resolutions.

Why 4K Video Downloader fails to detect subtitles?

You need to pay attention that not all online videos are uploaded with extra subtitle scripts. For these videos, 4K Video Downloader will fail to detect the subtitle files, thus there provide no options to download subtitles. Hence, only for online videos with uploaded subtitle scripts are able to provide the subtitle options for downloading.

Is it legal to download online videos?

Basically, downloading online videos are illegal unless you are downloading the content that have claimed to be copyright-free, or you have gained permission from the authors. Additionally, if you just download the online videos for offline playing by yourself instead of using for commercial purpose, it is a completely legal action.

FAQs

Get any questions? Figure out whether we have provided an answer.

Why 4K Video Downloader installation fails?

The main reason for the occurrence of the installation failure happens because of an incomplete installation package download. This may happen when you connect to poor network or unexpected quit during downloading the installation package of 4K Video Downloader. Thus, the solution to deal with 4K Video Downloader installation failure is to re-download the software installation package and proceed the installing process again.

Why errors occur when I download video/audio?

There are 4 possible reasons that stops you from analyzing or downloading the online videos: “Analysis failed”, “No Network Connection”, “No Results Found”, or “Video Is Restricted to Download”.

Such errors would occur mainly because:

  • The network condition of your device is not stable enough to analyze and convert the video
  • The video is not supported by 4K Video Downloader to download
  • Not setup Proxy

 

So the first thing you need to check should be your network condition. If your devices have connected to reliable network but fails to process the video downloading, setup proxy and try again. Otherwise, also check if the video site is supported by 4K Video Downloader.

Why 2K/4K/8K resolutions are not available to select?

The output quality options provided by 4K Video Downloader based on the original streaming options the video provides. So when you find the 2K, 4K, and 8K resolutions are not provided to download the video, it means that the original online video doesn’t provide the corresponding resolutions.

Why 4K Video Downloader fails to detect subtitles?

You need to pay attention that not all online videos are uploaded with extra subtitle scripts. For these videos, 4K Video Downloader will fail to detect the subtitle files, thus there provide no options to download subtitles. Hence, only for online videos with uploaded subtitle scripts are able to provide the subtitle options for downloading.

Is it legal to download online videos?

Basically, downloading online videos are illegal unless you are downloading the content that have claimed to be copyright-free, or you have gained permission from the authors. Additionally, if you just download the online videos for offline playing by yourself instead of using for commercial purpose, it is a completely legal action.

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